At USAAUTOPART, we are committed to providing quality used automotive parts backed by clear warranty terms and responsive customer support. We understand that purchasing a used engine, transmission, or other automotive component is an important decision, and our goal is to make the warranty process as clear, fair, and straightforward as possible.
This Limited Warranty applies to eligible products purchased directly from USAAUTOPART and should be read together with our Return & Refund Policy, Shipping Policy, Terms & Conditions, and any product-specific warranty terms provided at the time of purchase.
Nothing in this Warranty Policy is intended to take away any rights or protections that you may have under applicable federal, state, or local laws.
USAAUTOPART provides limited warranty coverage for eligible used automotive components identified as being covered by a warranty at the time of purchase.
For used engines and transmissions, coverage generally applies to eligible internal mechanical components, subject to the specific warranty plan purchased and the conditions contained in this policy.
Warranty coverage begins on the date the product is delivered to the customer and continues for the warranty period specified on the customer’s invoice or warranty documentation.
Unless otherwise required by applicable law, the warranty applies to the original purchaser and the vehicle identified on the original order or invoice.
For eligible used engines, warranty coverage may include internally lubricated mechanical components such as:
Engine Block
Cylinder Heads
Crankshaft
Camshaft
Connecting Rods
Pistons
Bearings
Valvetrain Components
Other internally lubricated internal moving components
Coverage is subject to the applicable warranty plan and all conditions of this policy.
For eligible used transmissions, covered internal components may include:
Internal Gears
Shafts
Bearings
Torque Converter, when supplied with the transmission
Other internally lubricated internal moving components
Specific coverage may vary depending on the product and warranty plan purchased.
Used automotive components may be supplied with external accessories or related components for convenience. These items are generally not considered covered internal mechanical components under this Limited Warranty.
Examples may include:
Sensors
Switches
Wiring Harnesses
Electrical Components
Water Pumps
Thermostats
Belts
Hoses
Gaskets
Seals
Spark Plugs
Filters
Fluids
Intake Manifolds
Exhaust Manifolds
External Accessories
Some of these components may be considered maintenance or service items and may need to be replaced during installation.
Customers are responsible for reviewing the product description and applicable warranty information before purchase.
The warranty available for a product will be identified at the time of purchase.
For eligible engines and transmissions, USAAUTOPART may offer the following warranty options:
| Warranty Plan | Coverage Period | Additional Cost |
|---|---|---|
| Standard Limited Warranty | 6 Months | Included |
| Silver Extended Warranty | 1 Year | 15% of Order Amount |
| Gold Extended Warranty | 2 Years | 25% of Order Amount |
| Platinum Extended Warranty | 3 Years | 30% of Order Amount |
Extended warranty options, where available, must generally be selected and purchased at the time of the original transaction.
The warranty plan selected by the customer will be reflected in the applicable order, invoice, or warranty documentation.
All products sold by USAAUTOPART under this policy are previously owned automotive components.
Used parts may have normal cosmetic signs of prior use. Such characteristics may include:
Minor scratches
Surface rust
Paint fading or discoloration
Dirt or grease residue
Normal cosmetic wear
Other minor imperfections associated with previous use
Normal cosmetic wear does not, by itself, constitute a warranty defect when it does not affect the intended operation of the component.
If you believe that the part you received is materially different from the part ordered or was damaged during transportation, contact USAAUTOPART Customer Support as soon as possible.
Customers should inspect their shipment as soon as reasonably possible after delivery.
If you notice:
Shipping damage
Missing components
Incorrect merchandise
A part that materially differs from your confirmed order
please notify USAAUTOPART within 30 calendar days of delivery, whenever reasonably possible.
To help us investigate the issue, we may request:
Photographs of the product
Photographs of the packaging
Shipping documentation
Order information
A written description of the problem
Videos or other supporting evidence where appropriate
Our Customer Support Team will review the information and work with you toward an appropriate resolution.
Proper installation is important for the safe and reliable operation of a used automotive component.
USAAUTOPART strongly recommends having engines, transmissions, and other major mechanical components installed by a qualified automotive repair facility or experienced professional technician.
Customers should, where applicable:
Install the component as soon as reasonably practical after delivery.
Follow the vehicle manufacturer’s recommended installation procedures.
Replace routine maintenance components as appropriate for the specific vehicle and component.
Replace engine oil, filters, coolant, transmission fluid, and other required service fluids before operating the vehicle.
Inspect related components before installation.
Maintain copies of installation and maintenance records.
Keeping proper documentation may help our team investigate and process a warranty request more efficiently.
Unless otherwise agreed to in writing by USAAUTOPART, installation should be completed within 30 calendar days from the original delivery date in order to maintain warranty eligibility.
Customers who anticipate that installation will take longer should contact USAAUTOPART before the applicable deadline.
Any extension of the installation period must be confirmed by USAAUTOPART in writing.
If you believe a covered component has experienced a mechanical failure during the applicable warranty period, contact USAAUTOPART as soon as reasonably possible.
To help prevent additional damage:
Stop operating the vehicle if continued operation could cause further damage.
Contact USAAUTOPART Customer Support.
Do not disassemble, modify, repair, or dismantle the covered component without authorization from USAAUTOPART, except when immediate action is reasonably necessary to prevent additional damage.
Continuing to operate a vehicle after becoming aware of a serious mechanical problem may result in additional damage and could affect warranty eligibility.
To evaluate a warranty claim, USAAUTOPART may request information or documentation such as:
Order Number
Customer Information
Vehicle VIN
Vehicle Year, Make and Model
Installation Invoice
Repair or Diagnostic Report
Photographs
Videos
Maintenance records
Other information reasonably necessary to evaluate the claim
Customers are expected to provide accurate information and reasonably cooperate throughout the warranty review process.
Failure to provide requested information or reasonable access for inspection may delay the review or affect the ability to determine warranty coverage.
USAAUTOPART must be given a reasonable opportunity to review, inspect, diagnose, and evaluate an alleged warranty issue before another remedy is pursued.
Depending on the circumstances, USAAUTOPART may determine that the appropriate solution is to:
Repair the covered issue;
Replace the covered component with the same or a comparable component; or
Provide an applicable refund or other commercially reasonable remedy.
The specific remedy will depend on the circumstances of the claim, inspection results, warranty coverage, and availability of replacement inventory.
If USAAUTOPART determines that replacement is the appropriate warranty remedy, customers are expected to reasonably cooperate with the replacement process.
Replacement inventory is subject to availability.
If the exact same component is no longer available, USAAUTOPART may, where appropriate, provide a comparable replacement or another reasonable remedy consistent with the applicable warranty terms.
If a customer refuses or declines an approved replacement or otherwise prevents USAAUTOPART from providing the applicable warranty remedy, the warranty claim may be considered resolved or closed, subject to applicable law.
Any subsequent return or cancellation request will be handled according to the applicable Return & Refund Policy.
Customers must provide accurate information and reasonably cooperate with USAAUTOPART during the warranty process.
This may include:
Providing requested documents
Providing photographs or videos
Providing diagnostic information
Allowing reasonable inspection
Providing installation documentation
Following reasonable warranty instructions
Failure to reasonably cooperate may delay the claim review or affect the determination of coverage.
Unless otherwise expressly stated in writing or required by applicable law, this Limited Warranty generally does not cover indirect or additional expenses associated with the installation, removal, diagnosis, repair, or use of the product.
Such expenses may include:
Labor charges
Installation costs
Removal charges
Diagnostic fees
Towing
Storage fees
Rental vehicles
Travel expenses
Lodging
Taxes
Fluids
Filters
Maintenance items
Loss of vehicle use
Other incidental or consequential expenses
Customers should review the applicable warranty terms before purchasing a product.
This Limited Warranty does not generally cover failures or damage resulting from improper use, installation, maintenance, modification, or circumstances outside normal intended vehicle operation.
Examples include, but are not limited to:
Improper installation
Incorrect installation procedures
Failure to follow manufacturer instructions
Overheating
Oil starvation
Insufficient lubrication
Failure to perform required maintenance
Racing or competitive driving
Off-road use where not intended for the vehicle
Vehicle accidents
Fire
Flood
Natural disasters
Unauthorized modifications
Improper repairs
Abuse or misuse
Continued operation after a known mechanical problem
Damage caused by related vehicle components
Damage caused by contaminated or incorrect fluids
Each warranty claim will be evaluated based on the individual circumstances and available evidence.
Warranty coverage may also be denied where information or documentation has been intentionally falsified, materially misrepresented, or where fraudulent activity is reasonably suspected.
Warranty claims and product returns are separate processes and may be governed by different terms.
Orders may be eligible for cancellation within 24 hours of purchase without penalty, subject to applicable law and the terms of the order.
After the applicable cancellation period, a cancellation may be subject to charges such as:
Restocking fee
Outbound shipping charges
Return shipping charges
Handling charges
Other applicable costs permitted by law
Refused deliveries may be treated as order cancellations and may be subject to applicable cancellation or return charges.
Special-order, inventory-hold, or custom-procurement deposits may be non-refundable where permitted by applicable law and the applicable order terms.
Customers seeking to return a product should contact USAAUTOPART within 30 calendar days of delivery and obtain return authorization before shipping the product back.
For complete return requirements, please review our Return & Refund Policy.
Unless otherwise required by applicable law, this Limited Warranty is available only to the original purchaser and applies to the vehicle identified on the original order or invoice.
Warranty rights may not be transferred to another person, vehicle, or subsequent owner unless expressly permitted by USAAUTOPART in writing or required by applicable law.
To the maximum extent permitted by applicable law, USAAUTOPART’s liability under this Limited Warranty will generally not exceed the original purchase price of the covered product.
To the extent permitted by law, USAAUTOPART will not be responsible for indirect, incidental, special, exemplary, or consequential damages arising from the purchase, installation, use, or inability to use a product.
Such damages may include:
Loss of vehicle use
Lost income
Towing expenses
Rental vehicle costs
Storage fees
Travel expenses
Lodging
Business interruption
Other consequential losses
Nothing in this section is intended to exclude or limit rights that cannot legally be excluded or limited under applicable law.
This Warranty Policy will be interpreted and enforced in accordance with applicable laws.
Any governing-law or venue provisions applicable to a customer’s purchase will be set forth in the USAAUTOPART Terms & Conditions and will be subject to any consumer rights that cannot legally be waived or restricted.
If you have questions about warranty coverage before placing an order or need assistance after receiving your product, our Customer Support Team is available to help.
We can assist with:
Understanding warranty coverage
Reviewing warranty plans
Product and fitment questions
Warranty claim procedures
Required documentation
Order-related warranty questions
Our goal is to provide clear information and professional support throughout the ownership experience.
For questions about your order, warranty coverage, or a warranty claim, please contact us:
Phone:
+1 (832) 819-0515
Email:
support@usaautopart.online
Address:
3918 Princeton Park Ct. Houston Tx. 77058
Website:
https://usaautopart.online/
At USAAUTOPART, we believe that a strong customer relationship is built on transparency, clear communication, quality products, and dependable support.
We are committed to providing customers with accurate product information, understandable warranty terms, and a professional process for addressing legitimate warranty concerns.
Thank you for choosing USAAUTOPART for your used auto parts needs.
USAAUTOPART — Quality Used Auto Parts. Smart Prices. Dependable Support.
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